For MSPs and CSPs

BaaS and DRaaS at Better Margins.

Turn backup, recovery, migration and managed cloud into repeatable services without letting VMware licensing or storage cost eat the margin.

Sendense gives providers a tenant-aware control plane, EBA repository economics, CloudStack and OSSEA recovery targets, and the proof customers need to trust a managed service.

BaaS

Backup Service

DRaaS

Recovery Service

SCA

Fleet Control

EBA

Margin Storage

Provider Fleet

Tenant-aware service health and usage telemetry

SCA

Customers

48

Protected VMs

1,248

Runbooks

214

Health

99.8%

Healthcare Group

DRaaS + EBA

Ready

Finance Tenant

BaaS + Legal Hold

Protected

Regional Cloud

Managed IaaS

Growing
Usage telemetry ready for billing export

Provider service lines

Stack Services Without Stacking Tooling.

One Sendense operating model lets providers package protection, recovery, migration and managed cloud outcomes without rebuilding the practice for every customer platform.

01

BaaS

Backup-as-a-Service

Protect VMware, CloudStack, OSSEA, Azure and physical workloads with one managed backup service instead of customer-specific tooling.

Per-VM packaging
Retention tiers
Usage reporting
02

DRaaS

Disaster Recovery-as-a-Service

Offer hot standby, planned failover, test failover and recovery evidence on CloudStack, OSSEA or Azure targets.

Failover runbooks
Readiness evidence
Open recovery targets
03

Migration

VMware Exit Services

Move customers away from VMware while keeping backup history, validation and destination protection attached to the project.

Protected cutover
Cross-platform restore
Project plus MRR
04

IaaS

Managed Cloud Services

Wrap provider-hosted infrastructure, backup, DR, retention and reporting into a single managed operating model.

CloudStack or OSSEA
Provider-owned platform
Sticky service
SCA control plane

Fleet Control Without Collapsing Customer Boundaries.

SCA sits above customer hubs and sites so provider teams can see service health, usage and readiness while keeping tenant separation and audit expectations intact.

01

Tenant-Aware Fleet View

See customers, sites, hubs, repositories, jobs and readiness status without collapsing customer boundaries.

02

Scoped Operator Access

Give provider teams the access they need while keeping customer permissions, audit history and blast radius controlled.

03

Usage and Billing Signals

Expose telemetry that maps cleanly to per-VM, per-site, per-GB and service-tier packaging.

04

Outbound Customer Sites

Remote sites initiate controlled paths back to the provider hub, reducing inbound exposure at protected customers.

Provider economics

Better Margins Come from the Operating Model.

Provider margin is won in recovery target economics, repository efficiency, repeatable workflow and customer-facing proof.

Avoid Duplicate DR Platform Cost

Use CloudStack or OSSEA as recovery targets so standby infrastructure does not inherit the same VMware economics customers want to escape.

Keep Storage Margin

EBA deduplication, compression and archive reduction help providers package retention without letting storage cost consume the service.

Standardize Delivery

One operating model for backup, DR, restore, migration and validation reduces training cost across customer estates.

Sell Evidence

AsureDense proof, runbook outcomes and audit trails make higher-value recovery services easier to justify.

New

Service Lines

Add BaaS, DRaaS, migration and managed cloud around one platform.

Better

Gross Margin

Reduce standby platform and archive storage cost pressure.

Sticky

Customer Base

Protect, migrate and operate the customer estate over time.

Clear

Billing Signals

Use telemetry that maps to service packaging and review.

01

Enroll

Pair customer sites, hubs and operator access into the SCA control plane.

02

Package

Map backup, DR, retention, migration and reporting into clear service tiers.

03

Protect

Capture recovery points, apply repository policy and track service health.

04

Recover

Run restores, failovers, clean-room tests and migration recoveries on supported targets.

05

Report

Export usage, readiness, validation and service evidence for customer reviews.

06

Expand

Move from BaaS into DRaaS, VMware exit and managed cloud services over time.

Packaged service proof

Sell a Service Surface, Not a Tool Bundle.

The best provider offers are easy to price, operate, review and expand. Sendense keeps the moving parts tied to one managed protection model.

Backup Becomes a Packaged Service

Customer workloads can be protected, retained and reported through one managed BaaS model across multiple platforms.

DRaaS Runs on Better Economics

Provider-owned recovery targets help avoid standby VMware cost while keeping failover, readiness and evidence workflows intact.

Migration Turns into a Service Line

VMware exit projects become safer when backup history, conversion, validation and destination protection are built into the offer.

Managed Cloud Stays Protected

CloudStack or OSSEA managed cloud services can ship with backup, DR, retention and reporting rather than waiting for protection later.

Service Provider FAQs

FAQs for Service Providers.

Short answers about BaaS, DRaaS, SCA, provider billing and customer boundary control.

01

How Does Sendense Help Service Providers Build BaaS and DRaaS?

Sendense gives providers managed backup, disaster recovery, validation, repository retention and migration workflows. SCA adds the fleet-level view needed to operate those services across multiple customers.

02

What Is SCA in a Service Provider Deployment?

SCA is the Sendense Control Appliance. It sits above customer hubs and sites to provide tenant-aware fleet visibility, licensing, telemetry and operational control for MSP, CSP and distributed enterprise deployments.

03

Can Providers Use CloudStack or OSSEA for DRaaS?

Yes. CloudStack and OSSEA can be used as recovery or managed cloud targets, helping providers avoid VMware-style licensing on standby infrastructure while Sendense keeps backup, DR and evidence workflows attached.

04

How Does Sendense Support Billing and Reporting?

Sendense exposes service signals such as protected workloads, usage, repository footprint, readiness, job outcomes and audit history. Those signals can support billing exports and customer service reviews.

05

How Are Customer Boundaries Protected?

Sendense separates site, hub and fleet roles. Remote customer sites initiate controlled outbound connectivity, and provider operators can be scoped through tenant-aware access and audit trails.

Ready to Build the Provider Offer?

Package the backup, recovery, migration and managed cloud services customers want, with the operating economics your business needs.